Returns & Exchanges
At Dynavin North America, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Securely pack your items in their original packaging with all tags attached to ensure they are protected during transit.
- 3.Ship It Back
Affix the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.